Hi Marcin

thank you for the quick reply. Profiler reinstalled but still an issue. Profiler shuts down all the time when starting sdk mode. This is the error log:

11/7/2020 11:31:39 AM: Received input report (0x31 0x00 0x00 0x9C) from unknown device '0x31' on IO LOWERPED. Check Your hardware configuration and application settings.

11/7/2020 11:31:39 AM: Received input report (0x31 0xC8 0x16 0x80) from unknown device '0x31' on IO Mip. Check Your hardware configuration and application settings.

It chooses the skalarkisdk profile, the other profiles disapear in the list.

Do you have an idea?

Kind regards
Stefan

Most probably doesn't shut but simply minimises. For P&P hardware and ProSim Profiles are not used. There error logs, you provided have nothing to do. These are only info, but means nothing for user.

Hi Marcin

I have found the mismatch: did not install the Prosim A320, I thought that comes with the main installation :-)

Stefan

Hi Marcin

even after installing the aircraft from Prosim. IO Profiler shuts down after starting in SDK mode. Is there anything I can check somewhere? I checked in task manager and it comes up, after 10 seconds it disapears in task manager.

Any idea?

Kind regards
Stefan

Very strange. I have never seen such a behaviour. You can see in Windows Events Log. If Profiler is crashing there should be the info about this.

Ok, I will check and come back here....

Hi Marcin

have found something. Just when connecting the USB devices its crashing, see event viewer errors below:

1st Error:
Faulting application name: SkalarkiIOProfiler5.exe, version: 5.1.40.1000, time stamp: 0x5f1fd443
Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x979ddb1d
Exception code: 0xe0434352
Fault offset: 0x00129ab2
Faulting process id: 0x2e30
Faulting application start time: 0x01d6b77163ae174d
Faulting application path: F:\SkalarkiIO Profiler 5.1\SkalarkiIOProfiler5.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 0ac6c748-d808-4fd2-a23b-66e4b7805770
Faulting package full name:
Faulting package-relative application ID:

2nd Error:

Application: SkalarkiIOProfiler5.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IndexOutOfRangeException
at SkalarkiIOProfiler.IO.DeviceWorker.SetOutputState(Int32, Int32, Int32)
at SkalarkiIOProfiler.Profiler.LCD._LCD_Write(Int32, Int32)
at SkalarkiIOProfiler.Profiler.LCD.Write(System.String)
at SkalarkiIOProfiler.IO.DeviceWorker.ClearAllOutputs(Boolean)
at SkalarkiIOProfiler.IO.DeviceWorker2.Work()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Do you have a clue?

Kind regards
Stefan

Hi Stefan
We need to make TV session to see.

Hi Marcin

when shall we do the video session? We can do it on Monday 1100 CET if you like, I am in the home office for the next weeks :-).

Kind regards
Stefan